Shipping and Delivery
Domestic Shipping Zones (Australia-wide)
Our preferred Freight Partner: Border Express (cannot deliver to PO boxes).
We aim to dispatch orders within 2 business days of payment clearance from our Melbourne warehouse. You will receive an email with an order confirmation, followed by a shipping confirmation and invoice.
NSW / VIC / QLD
- Free into Store (FIS): Orders $750+ (ex. GST) delivered free
- Orders under $850: Flat rate $24.95 (ex. GST)
ACT / SA
- Free into Store (FIS): Orders $850+ (ex. GST) delivered free
- Orders under $850: Flat rate $29.95 (ex. GST)
WA / NT / TAS
- Free into Store (FIS): Orders $1000+ (ex. GST) delivered free
- Orders under $850: Flat rate $44.95 (ex. GST)
PO Box Deliveries (Australia Post)
- Shipped via Australia Post.
- Extra charges may apply due to parcel size/quantity limits.
- Customers are responsible for any additional costs beyond the standard fee.
- To avoid these charges, we recommend providing a non-residential street address (Border Express).
- If a PO box is your only option, please contact us to discuss alternatives.
Residential Deliveries (Border Express)
- Residential deliveries incur a Border Express surcharge in addition to the standard shipping fee, due to the higher cost of delivering to residential areas.
- Surcharge is based on cubic weight per consignment.
- Applies to all residential deliveries, whether above or below the MOV.
- If order is below $500: shipping fee + surcharge.
- If order is $500 and above: surcharge only.
- Please contact us ahoy@wonderling.world prior to placing your order if your delivery address is residential, so we can confirm the applicable surcharge and ensure smooth delivery.
Additional Terms
- All goods remain the property of TLLC Pty Ltd until fully paid.
- Re-sale restrictions: Goods cannot be sold on eBay or third-party marketplaces.
- Drop-shipping is not offered.